Refund Policy
Last updated: June 29, 2026
This policy explains how refund requests are handled for digital subscription access to Dirty Secrets.
Digital Subscription Access
Dirty Secrets provides digital access to adult audio fiction. Because access begins after checkout, refunds are not automatic once subscription access has been delivered.
Case-by-Case Review
Refund requests are reviewed case by case. We consider duplicate payments, verified technical access issues, billing errors, and other reasonable circumstances.
Duplicate Payments
If you believe you were charged more than once for the same subscription period, contact billing support with the email used at checkout and the charge date. Do not include full card numbers in support messages.
Technical Access Issues
If a technical issue prevents access to paid subscription content, contact support as soon as possible. We may attempt to restore access before a refund decision is made.
Processor Timing
Approved refunds may be processed by the payment provider and may take several business days to appear, depending on the provider, card issuer, bank, or crypto payment flow.
Billing Support Contact
Refund questions can be sent to support@dirty-secrets.net.