Support
Last updated: June 29, 2026
Need help with billing, account access, cancellation, refunds, playback, or a general question? Contact the Dirty Secrets support team.
Support Email
Email support@dirty-secrets.net. Include the email address on your account and a clear description of the issue.
Billing and Subscription Issues
For duplicate charges, refund requests, cancellation questions, or unclear descriptors, use Billing Support.
Account Access
If you cannot log in, reset your password first. If access still fails, contact support from the email associated with your account.
Playback and Technical Issues
For audio playback issues, include your browser, device type, the page URL, and whether the problem happens on one story or across the catalog.
Contact Form
You can also use the contact form when the site API is connected.